Property ServicesIn addition to property management, the company has established subsidiaries that handle the painting and waterproofing of buildings, lawn care, landscaping, pest control, irrigation maintenance, tree trimming, mechanical, and air conditioning and plumbing service. In fact, one of the unique benefits offered by The BRIGHTSTONE Property Management is that community associations and property owners can ensure continuity and accountability by turning to a single, responsible organization that encompasses many of their property management and maintenance needs. These services are offered to BRIGHTSTONE's clients but the Association Board of Directors always makes the decision whether or not to contract with BRIGHTSTONE or another vendor of its choosing
Our Support Staff- The Portfolio Manager
- The Adminstrative Support Team
- The Accounting Team
- Other Services
- Works closely with the Board of Directors
- Inspects property on a regular basis
- Maintains Association key inventory for owners and vendors
- Oversees contractors and vendors to ensure work is completed consistent with contract requirements
- Attends Board, Annual, and Special Meetings
- Obtains bids on work approved by the Board of Directors
- Arranges security services as required by the Board of Directors
- Provide 24-hour on-call service
- Contacts vendors in emergency situations
- Makes recommendations for repairs and capitol improvements
- Assists Association with insurance matters
- Assists in developing the annual budget
The Administrative Support Team
- Maintains records and documents of managed Associations
- Maintains governing documents
- Maintains clerical and unit owner files
- Maintain a current owners' information database
- Prepares and coordinates mailings, meeting notices, etc.
- Answer mortgage questionnaires and dues requests for title companies
- Posting and billing of monthly Association dues
- posting and billing of monthly expenditures
- Reconciling bank accounts
- Generating monthly financial statements, including Balance sheet and Income statement, Cash analysis, Aged accounts receivable and General ledger detail
- Ensure invoice approval before payment
- Two signatures required on all checks
- CPA firm assistance on annual audit and tax returns
- Assist in collecting delinquent accounts
Other Services Provided
- Storm Preparedness and Recovery Plan
- Design and maintain personalized Web site for each association
- Assist with Board and Annual meetings
- Onsite janitorial services at additional costs
- Onsite concierge services at additional costs